返回前线笔记
LOGISTICS QUOTATION

30 分钟报价流程,如何被重构成 30 秒?

把客户询价、查表、历史报价、规则调用和人工审核串成可运营的 Agent 工作流。

LOGISTICS QUOTATION

How Can a 30-Minute Quotation Workflow Become 30 Seconds?

Connect inquiries, tables, historical quotes, rules, and human review into an operable Agent workflow.

传统报价慢在哪里

客户询价后,销售往往要查渠道价卡、历史报价、目的港限制、重量体积规则,再手写回复。每一步都依赖经验和人工检索。

Agent 工作流怎么拆

  • 识别目的地、渠道、重量、体积、时效和特殊限制。
  • 调用报价规则、历史报价和渠道价卡。
  • 生成报价建议,并保留人工审核节点。
  • 通过客户跟进看板提醒后续动作。

上线后的关键指标

报价生成时间、审核通过率、客户等待时间、人工查表次数和后续跟进完成率,是验证物流报价 Agent 的核心指标。

Where Traditional Quotation Slows Down

Sales teams check price cards, past quotes, port limits, weight-volume rules, and then write replies manually. Every step depends on experience and lookup.

How the Agent Workflow Works

  • Recognize destination, channel, weight, volume, timing, and limits.
  • Call quotation rules, past quotes, and channel price cards.
  • Generate recommendations with human review.
  • Trigger follow-up actions on the customer board.

Key Metrics

Quote generation time, review pass rate, customer wait time, manual lookup count, and follow-up completion rate show whether the system works.

查看物流报价案例预约诊断